Job Purpose

• Build, develop, and maintain the company's quality management system

• Improve quality processes to minimize defective products during production

Duties and Responsibilities

• Monitor KPI indicators to evaluate quality performance and report to the department head.

• Monitor the yield and pass rate of quality for continuous improvements. Facilitate Root Cause

• Investigations related to process & materials which impact on final product performance.

• Train team members on quality standards and quality control procedures.

• Conduct quality inspections of raw materials, semi-finished, and finished products throughout the production process.

• Prepare and organize internal quality system audits according to ISO 9001 standards, brand requirements, customer requirements, or third-party standards.

• Sharing of daily quality reports and summary of monthly quality reports in CTC plant.

• Quality complaint handling and COA document preparation.

• Provide leadership for the local QA team; train team members on quality standards and ensure consistent adherence to company QA procedures.

• Coordinate with customers and provide regular one-on-one training to inspectors to ensure defects can be proberly identified during the inspection process.